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Main page Home Utility customer service Meters, reading, consumption

Meters, reading, consumption

  • Reading periods
  • Partial billing
  • Month of the readings
  • Average consumption
  • Difference between the consumption measured by main meter and submeters

Reading periods

You can have information about the exact reading period in terms of your place of consumption in the "Next meter reading or dictation date" section of your water bill. For residential users (condominiums, family houses) and non-residential locations of consumption (public institutions and enterprises) water meters –except for major and industrial consumers– are read by our colleagues once a year. 

Our company reads the connection (main) meter of condominiums and housing cooperatives bimonthly, while in the case of key large consumers and industrial users, we follow monthly reading.

In case you did not meet the reading person, our users have the option of reporting a meter reading/recording the meter read online during the reading period by attaching a photo of the meter read.

Register online to be notified by email about your current reading and dictation period, or log in to our online customer service to view when you will have the next opportunity to inform us about your meter read:
 
view online
Users may dictate meter read via the following channels:
  • online customer service of Budapest Waterworks (ugyfelszolgalat.vizmuvek.hu),
  • Via the Otthon+ mobile application, which can be downloaded free of charge from Google Play, App Store and Windows stores, as per follows:
Otthon+ for Android phonesOtthon+ for IOS phones
  • Toll-free number of Budapest Waterworks (06 80 200 777; from mobile: 06 1 450 2777)

Partial billing

We issue partial bills every two months between bills based on actual meter reading once a year. The quantity is offered based on the average consumption in the previous three years, which you can modify. 

If you do not want to receive a partial invoice, but would always pay for the actual consumption, you have the option to dictate the meter read at the above contact, so only in the absence of dictation will a partial value be accounted for.

If partial invoicing is acceptable for you, but you would change its two-month amount, this is also possible:

  • If the invoice is issued by Díjbeszedő Holding Zrt., the offered partial value can be modified at the customer service contacts of Díjbeszedő Holding Zrt.     
  • If our company issues the invoice, the amount of the offered partial value can be easily changed from home with a few clicks by clicking the button below.
I modify online

Dates of annual readings per district 

You can view the exact duration of the reading period by visiting our online customer service page in the menu item Reading / dictation periods or in the "Next meter reading or dictation date" section of your water bill.

For the sake of accurate metering, if you do not meet the reading person, dictate your meter read online (and attach the photo of the actual meter reading).

Month of the readings

Annual meter reading periods for condominiums and family houses with apartment submeters, and for apartment submeters
Month District, settlement
January Budapest, District IV.
February Budapest, Districts XIX. and XXI.
March Budapest, District XIV.
April Budapest, District III.
May Budapest, District XIII.
June Budapest, Districts IX. and XVII;
Szigetszentmiklós-Lakihegy; Szigetszentmiklós*
July Budapest, Districts I., V., VI., VII.;
Szigetszentmiklós*
August Budapest, Districts XII. and XV.;
Budakeszi; Halásztelek; Tököl
September Budapest, Districts VIII., XXII., XXIII.;
Budaörs; Százhalombatta
October Budapest, District XI.
November Budapest, Districts XVI., XVIII., XX.;
Biatorbágy
December Budapest, Districts II. and X.
*in Szigetszentmiklós reading is performed in two rounds.
 
Annual reading periods for connection meters and garden water meters of business organizations, institutions, and also of condominiums and family houses without apartment water meters
Month District, settlement
January Budapest, District XVIII.
February Budapest, Districts XV. and XXI.
March Budapest, Districts XIV., XXIII.;
Budaörs and Törökugrató (AT)
April Budapest, Districts XII.;
Budakeszi; Halásztelek; Tököl
May Budapest, District XVI.
June Budapest, District XVII.
July Budapest, Districts I., V., VI., VII. VIII. XXII.
August Budapest, Districts II., IX., X.;
Pócsmegyer; Surány; Monostable; Horny; Kristoforo
September Budapest, Districts XIII., XX.; Biatorbágy
October Budapest, District III.;
Szigetszentmiklós-Lakihegy; Szigetszentmiklós*
November Budapest, District IV.;
Dunabogdány; Százhalombatta; Szigetszentmiklós*
December Budapest, Districts XI. and XIX.
*in Szigetszentmiklós reading is performed in two rounds.


Check consumption of your meter online 

Reading/dictation periods, read or dictated meter readings can also be queried after a short registration, or a statement on the consumption can be requested online:

Reading and dictation periods

Use our online interface to create statements and accounts, and you can also download them in the form of a graph, so it is eye-catching if you record a very high value, and it would be easier to present the development of consumption at the house meeting.

Previous meter readings

If there are also apartment submeters behind the connection meter, you can query their last meter reads, validity period and main data by clicking the button below.

APARTMENT SUBMETER DATA

If the Municipality requests an official statement of your consumption for soil load or possibly the insurer requests it after a possible pipe damage, you can also obtain it by clicking on the button below:

CONSUMPTION STATEMENT REQUEST

Average consumption

What is the realistic, acceptable water consumption?

The average daily water consumption of a family (4 people) in the capital city is approx. 0.6 m3, the average volume is 0.3 m3 for studios and single persons, but this of course depends on the environmentally conscious use and the energy condition and facilities of the apartment.
 

In case of places of consumption without consumption meter, guiding average consumption values are pursuant to Annex 8 of the applicable legal provision.
Catornák Hétfő
Garden tap only 40 liters/person/day
Shared tap within the building but outside the apartment 60 liters/person/day
As 1.2 but shared flush toilet outside the apartment 75 liters/person/day
Tap within the building and within the apartment 65 liters/person/day
As 1.4 but shared flush toilet within the building but outside the apartment 80 liters/person/day
As 1.4 but shared flush toilet within the building but outside the apartment 80 liters/person/day
Water tap and flush toilet within the building and within the apartment 95 liters/person/day
Water taps, flush toilets and bathroom with a solid fuel water heater within the building and within the apartment 120 liters/person/day
As 1.7 but with gas or renewable powered water heater 150 liters/person/day
As 1.8 but with district heating hot water supply 180 liters/person/day
House garden irrigation in the unbuilt section of the property, but on no more than 50% of the territory of the property 1 liter/m2/day
Watering of livestock (per livestock unit) 40 liters/pc/day
A flat amount of water consumed on public water outlets according to the number of inhabitants within a radius of 150m     30 liters/person/day

Difference between the consumption measured by main meter and submeters

Potential reasons for the difference between the consumption measured by main meter and submeters can be the following:

  • Reading was not performed at the same time.
  • There may be failures in the internal network, which potentially results in leakage, dripping and, in more severe cases, water leakage, as well as unmeasurable amount of consumed water (intentional or unintentional) on the internal network measured only by the main meter, not by the water submeters.
  • The measurement accuracy of water submeters may be affected by the fact that length of the straight section in front of the meter cannot always be in accord with the standards. After installation, the flow conditions change within the building. 
  • More information can be found here.

You did not meet the meter reader

In this case, our staff will notify the user of the date of the repeated reading. If it is not possible to read the meter even at the time indicated in this way, it is worth dictating the metering read even within the reading period, in which case a photo must be attached.

If neither a read nor a dictated meter read is recorded, we will issue the bill for an estimated value based on your previous average water consumption. 

More information on billing can be found here.

Meters, reading, consumptionMeters, reading, consumption

  • Meter reading entry
  • Sub-meter replacement, installation, seal replacement
  • Meter replacement
  • New appointment
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