Meters, reading, consumption

Reading periods

Partial billing

We issue partial bills every two months between bills based on actual meter reading once a year. The quantity is offered based on the average consumption in the previous three years, which you can modify. 

If you do not want to receive a partial invoice, but would always pay for the actual consumption, you have the option to dictate the meter read at the above contact, so only in the absence of dictation will a partial value be accounted for.

If partial invoicing is acceptable for you, but you would change its two-month amount, this is also possible:

• If the invoice is issued by Díjbeszedő Holding Zrt., the offered partial value can be modified at the customer service contacts of Díjbeszedő Holding Zrt.     
• If our company issues the invoice, the amount of the offered partial value can be easily changed from home with a few clicks by clicking the button below.

Dates of annual readings per district 

You can view the exact duration of the reading period by visiting our online customer service page in the menu item Reading / dictation periods or in the "Next meter reading or dictation date" section of your water bill.

For the sake of accurate metering, if you do not meet the reading person, dictate your meter read online (and attach the photo of the actual meter reading).

Check consumption of your meter online 

Reading/dictation periods, read or dictated meter readings can also be queried after a short registration, or a statement on the consumption can be requested online:

Reading and dictation periods

Use our online interface to create statements and accounts, and you can also download them in the form of a graph, so it is eye-catching if you record a very high value, and it would be easier to present the development of consumption at the house meeting.

If there are also apartment submeters behind the connection meter, you can query their last meter reads, validity period and main data by clicking the button below.

APARTMENT SUBMETER DATA

If the Municipality requests an official statement of your consumption for soil load or possibly the insurer requests it after a possible pipe damage, you can also obtain it by clicking on the button below:

CONSUMPTION STATEMENT REQUEST

Average consumption

What is the realistic, acceptable water consumption?

The average daily water consumption of a family (4 people) in the capital city is approx. 0.6 m3, the average volume is 0.3 m3 for studios and single persons, but this of course depends on the environmentally conscious use and the energy condition and facilities of the apartment.
 

Difference between the consumption measured by main meter and submeters

Potential reasons for the difference between the consumption measured by main meter and submeters can be the following:

• Reading was not performed at the same time.
• There may be failures in the internal network, which potentially results in leakage, dripping and, in more severe cases, water leakage, as well as unmeasurable amount of consumed water (intentional or unintentional) on the internal network measured only by the main meter, not by the water submeters.
• The measurement accuracy of water submeters may be affected by the fact that length of the straight section in front of the meter cannot always be in accord with the standards. After installation, the flow conditions change within the building. 
• More information can be found here.

You did not meet the meter reader

In this case, our staff will notify the user of the date of the repeated reading. If it is not possible to read the meter even at the time indicated in this way, it is worth dictating the metering read even within the reading period, in which case a photo must be attached.

If neither a read nor a dictated meter read is recorded, we will issue the bill for an estimated value based on your previous average water consumption. 

More information on billing can be found here.