Tisztelt Felhasználó!

Az Ön által használt böngésző elavult, javasoljuk, hogy oldalunkat a megfelelő vizuális megjelenés érdekében korszerűbb (pl.: chrome, firefox, edge, stb.) böngésző használatával keresse fel ismét!

Megértését és együttműködését köszönjük!

Fővárosi Vízművek Zrt.

Vízművek.hu Gold Standard for unity performace
Online customer service
Home
Vakbarát verzió
Hu
Online customer service

Home

About our company
Company information Water supply, wastewater drainage and treatment Social engagement, missions Awards, recognitions

Company information

Our mission and vision Water supply, wastewater drainage and treatment Social engagement, missions Ownership structure, management Webinars Awards, recognitions
Annual Report Supported projects

Company news

International solutions

International solutions

Professional water solutions

Design & Construction Services Main international partners Main international references

HERON

HERON - Small Capacity Water Treatment Unit HERÓN - Unidad compacta para potatóbilizar aqua

Download

Contact details

News

Utility customer service
Online customer service New contract, application Meters, reading, consumption Waterplus services for domestic clients

Contracts, request

Report a change in customer New apartment submeter Statement of principle Water/sewage line plan Engineering blueprint New garden meter

Meters, reading, consumption

Meter reading entry Sub-meter replacement, installation, seal replacement Meter replacement New appointment

Contact us

Failure notice Online customer service Call center Personal customer service

Billing, payment

Accounting mode (e-billing) Online payment Display bills Enquire bill copy Balance and account history Download balance certificate
Consumption statement Modify partial bill Usage permission Irrigation discount

Waterplus services for domestic clients

Technical services Water testing

Service coverage

Interactive map of current works Failure notice
Copyright © 2023 Fővárosi Vízművek
Main page Home Utility customer service Waterplus services for domestic clients Water testing Potable water tests

Potable water tests

If you are uncertain about the quality or lead content of your drinking water, or need a water test for a permit to use, feel free to contact us. You can easily order different types of drinking water tests online from our accredited laboratory.

Potable water testing

Often the water network in old apartment blocks and family houses is aged, as a result of which the quality of your drinking water may change.
Whether it is drinking, watering or filling up the pool, don’t leave things to chance! For an enjoyable water experience to be coupled with safety, it is important for you to know the composition of your water.
In the case of a drinking water test, you can choose, among others, from the following test packages at our online customer service:
  • Microbiological testing 
  • Chemical testing
  • Biological testing
  • Lead content testing
  • Arsenic testing
If you want to know the exact parameters of the groups, you can find them on our online customer service or in the Complete Laboratory Test List you will find all the parameters tested by our laboratory.
Choose the solution that suits you best from our drinking water testing groups available at our online customer service.

If you are having a water test done not only for your own use, we recommend that you consult with the competent body before ordering to make sure exactly what tests are required or whether accredited water sampling is required.

Water test required for permit for use

If the drinking water supply system was dismantled during some construction activity or a new drinking water supply system was built, a water test result must be presented to the appropriate authority before the permit for use is issued.
We recommend that you consult with the competent authority or the financial institution requesting the test before ordering to make sure exactly what tests are required or whether accredited water sampling is required.

Lead content testing

To this day, there are many buildings, flats in Hungary whose water supply network is made of lead piping built in the 1970s. If you want to know whether the drinking water of your property carries any lead hazard, order a lead content test online from our customer service.  

Why is it important to test lead content?
You can reach our information about water lead contents here >>

How do we test lead content?
We test lead from tap water in two ways, each of which is recommended to be ordered from a given sampling location, in order to determine how risky the property’s internal network is:
  • Lead testing without letting water run
    Lead testing from a sample taken after opening the tap, in which case the water quality also characterizes the condition of the internal network. In the case of accredited sampling, we will perform the test without letting the water run, unless you request otherwise.

  • Lead testing with letting the water run
    Lead test on a sample taken after running the sampling pin for at least 5 minutes.
    You can find more detailed information on the sampling in the related documents.

Whether you need a drinking water test, a lead content test, or a water test for a permit for use, our laboratory is at your disposal for accredited drinking water sampling, performing tests and evaluating the results.

Order a drinking water test online from our customer service!

Order
 
After completion of the service, the fee will be paid and the test report will be sent electronically.

If you have any questions about our service or more detailed information, please contact us.

Information request: vizelemzes@vizmuvek.hu


General information about water tests 

Why choose us?

  • Fővárosi Vízművek Zrt., with a history of more than 150 years, has accumulated significant experience in water testing and evaluating the results. 
  • The laboratory is certified by the National Accreditation Authority in accordance with the requirements of the standard MSZ EN ISO / IEC 17025: 2018 (NAH-1-0681 / 2019). The laboratory is expanding its range of accredited testing methods year after year. It continuously develops its instrumentation in accordance with the expectations of the age and good laboratory practice.
  • We continuously improve the quality of our sampling and testing activities and our quality management system, taking into account the expectations of our customers, in order to increase customer satisfaction. 
  • In accordance with the requirement for confidentiality of the sampling and testing data, these data may only be accessed by authorized persons.
  • Sampling and testing activities are performed by an appropriate number of qualified personnel. Our employees receive regular training in both professional and quality management system areas. We verify the efficiency of their training and document the results.
  • By creating and maintaining the right environmental conditions, we ensure that external factors do not interfere with accurate and reliable work.
  • Staff remuneration is independent of the number and results of sampling and testing performed. The activities of our employees are free from any factors that could affect their impartial and independent technical judgment..

List of water testing parameters

You can view our complete test list, which can be ordered from our laboratory, by clicking here.

Sampling

You can request both accredited and non-accredited sampling.

If you are having a water test done not only for your own use, we recommend that you consult with the competent body or authority before ordering to make sure exactly what tests are required or whether accredited water sampling is required.

Accredited sampling: is performed by our laboratory for a fee, the date of which, based on your order, we will agree with you by phone.

Non-accredited sampling (by customer): is performed by our customer in a laboratory-prepared vessel or in your own vessel.

For non-accredited sampling, our Sampling Recommendation can be viewed by clicking here.

Issuance of sampling vessels and collection of samples: Monday-Thursday from 7.30 am to 13.00 pm.

Water test report 

The original test report shall be completed within 7 working days of sampling (except in the case of Legionella testing: 15 working days).

If you order online, after having paid by bank card or bank transfer you can download the test report from the online surface. 

If the report is not received personally by the person (name/company name) shown in the order, a power of attorney is also required, which you can download by clicking here. 
In case of a company order, you will be requested to present a copy of the specimen signature in our customer service office.
You can view the business hours of our central customer service office in Budapest on this link.

Laboratory contact information

Fővárosi Vízművek Zrt. (Budapest Waterworks)
Laboratory
Address:
1044 Budapest, Váci út 102/V.
E-mail: vizelemzes@vizmuvek.hu

Issuance of sampling vessels and collection of samples: Monday-Thursday from 7.30 am to 13.00 pm

You  can access our laboratory:
  • On foot, by public transport: 104, 204 BKV and Volánbusz services from the Ungvári street stop. Pedestrian entrance at the small gate opposite the zebra crossing. Please use the gate phone. 
  • By car: According to the map below, driving from Váci út into Rév utca, then on Rév utca right through the second junction, the laboratory car park is at the end of the road. The laboratory operates in the building by the car park.

Terms of service

Our laboratory will perform tests involving accredited sampling within a 30 km radius of Clark Ádám Square.
 

DocumentsDocuments

  • Sampling Recommendation
Gold Standard for unity performace Hungarian water treatment cluster Aqua Publica Europea
Supported Projects Sitemap Data protection
© 2023 Fővárosi Vízművek
Online ügyfélszolgálat

Tisztelt Ügyfelünk!

Online ügyfélszolgálatunkon {from} órától várhatóan {to} óráig karbantartási munkákat végzünk.
Ez idő alatt online ügyfélszolgálatunk nem lesz elérhető.

Megértését és türelmét köszönjük!

Fővárosi Vízművek Zrt.

Tovább az ügyfélszolgálat oldalára